PatientSide Advocates LLC

701-740-5544

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701-740-5544

PatientSide Advocates LLC
  • Home
  • Contact
  • Services
  • About

Our Services & Pricing

PatientSide Advocates provides independent support for patients and families navigating medical bills, insurance denials, and complex healthcare billing issues. We work only for you — never for hospitals or insurance companies. 

Find out more

- Medical Bill Review & Analysis

Medical bills can be difficult to understand and may contain errors or inconsistencies. We carefully review statements and charges to help bring clarity.

What this includes:

  • Line-by-line review of medical bills
  • Identification of duplicate or questionable charges
  • Explanation of codes and terminology
  • Comparison with insurance Explanation of Benefits (EOB)
  • Clarification of patient responsibility
     

Best for:
Patients who received a confusing or unexpectedly high bill.

- Insurance Denial & Appeal Support

If your insurance claim was denied, you may have options. We help you understand why a claim was denied and guide you through the appeal process.

What this includes:

  • Review of denial letters and EOBs
  • Explanation of denial reasons
  • Guidance on appeal options and deadlines
  • Assistance organizing documentation
  • Support communicating with insurers
     

Best for:
Patients who received a denial letter or unexpected “not covered” determination.

- Billing Dispute Support

When charges don’t seem accurate or fair, we help you take the right next steps.

What this includes:

  • Identifying billing inconsistencies
  • Assistance drafting dispute communication
  • Support contacting billing departments
  • Guidance on escalation when appropriate
     

Best for:
Patients unsure how to address incorrect or questionable charges.

- Ongoing Advocacy Support

Some cases require continued oversight and coordination. We provide steady support throughout the process.

What this includes:

  • Multi-bill or multi-provider coordination
  • Support during extended appeals
  • Ongoing communication assistance
  • Clarifying updates and outcomes
     

Best for:
Patients facing complex or long-term billing situations.

Who We Help

We support:

  • Individuals & families 
  • Seniors and caregivers
  • Busy professionals
  • Anyone overwhelmed by medical billing or denied claims

IMPORTANT NOTE

PatientSide Advocates does not guarantee specific financial outcomes. Our role is to provide independent guidance, clarity, and support throughout the billing and insurance process. 

HSA & FSA Eligibility

Because our services focus on medical bill review, insurance claim appeals, and correcting healthcare charges, they may qualify as eligible expenses under certain HSA or FSA plans. 

Not sure which service you need?

Schedule a free consultation and we’ll help you determine the best next step. 


Schedule a Free Consultation

Pricing

We offer flexible pricing structures depending on the complexity and size of your case.

Free Initial Consultation

FREE

We begin with a no-obligation conversation to understand your situation and recommend the best next step. 

Pricing Options

We offer three straightforward pricing structures so you can choose what works best for your situation.

 

If you’re unsure which structure applies to your situation, we’ll walk through it together during your free consultation.

Flat Fee

$245

Designed for straightforward, single-provider billing reviews.

Best suited for:

  • One provider account
  • Limited documentation
  • Smaller balance disputes
  • Basic billing clarification
     

If your case requires extended negotiation, multiple providers, or formal insurance appeals, alternative pricing may apply.

Hourly Rate

$125 per hour

  Ideal for more complex cases involving:

  • Multiple providers
  • Insurance appeals
  • Collection agencies
  • Extended documentation review
  • Ongoing case monitoring
     

Time is billed transparently with itemized reporting.

Success-Based Fee

28% of Verified Reduction

Under this structure, fees are calculated as 28% of verified reductions in patient-responsible balances resulting from advocacy support.


If no verified reduction is achieved under this specific agreement, no fee is owed.

 

Available for qualifying cases involving balances of $2,000 or greater.


With this option:

  • No upfront payment required
  • Fees are calculated only on documented reductions
  • Payment is due after written proof of savings

HSA & FSA Payment Options

Use Your HSA or FSA Funds

Many clients are able to use HSA or FSA funds for medical billing review and insurance advocacy services.  Since we work directly to correct billing errors and reduce medically related expenses, our services often meet eligibility guidelines.


We recommend confirming with your plan administrator, and we provide detailed documentation to assist with reimbursement when available.

Performance-based fees apply only when specifically agreed to in writing prior to work beginning. “Verified reductions” refer to documented decreases in patient-responsible balances confirmed by the provider or insurer. Results vary by case, and no specific outcome can be guaranteed.

Contact Us

✔ Confidential
✔ We do not share your information
✔ Not affiliated with insurers or providers  

PatientSide Advocates LLC

701-740-5544

Schedule a free consultation

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